Privacy Policy

1. Introduction

Welcome to Worksensy (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how Worksensy collects, uses, stores, and protects information gathered through our CRM platform, website (https://worksensy.com), and integrations with third-party platforms including Meta (Facebook & Instagram Lead Ads).

2. Information We Collect

We may collect personal information that you or your prospective leads voluntarily provide:

• Contact Information: Full name, email address, phone number, company name, and job title.
• Meta Lead Ads Data: Information submitted by users through Facebook and Instagram instant lead forms (including names, phone numbers, custom questions, and inquiry details).
• Account Credentials: Email, password, and authentication tokens required to connect third-party integrations.
• Usage & Device Information: IP address, browser type, and interaction logs within the CRM dashboard to ensure system security and reliability.

3. How We Use Your Information

The collected information is strictly used for legitimate business operations:

• To synchronize incoming lead inquiries from Meta Lead Ads directly into your Worksensy CRM account.
• To allow your authorized sales representatives to follow up with leads via phone, WhatsApp, or email.
• To provide CRM analytics, lead distribution, and customer relationship management services.
• To maintain platform security, prevent fraudulent activity, and troubleshoot technical issues.

4. Data Sharing & Third Parties

We do NOT sell, rent, or trade your personal data or your leads’ data to any third party for marketing or advertising purposes. Data is only shared with trusted service providers (such as secure cloud database hosts and authorized SMS/email delivery providers) strictly necessary to run the Worksensy service under strict confidentiality agreements.

5. Data Retention & Security

We implement industry-standard encryption (AES-256 for sensitive credentials and TLS/SSL in transit) to safeguard all data. Lead information is retained only as long as your organization maintains an active Worksensy account or until a data deletion request is submitted.

6. Your Rights & User Data Deletion

In accordance with Meta Platform Terms and global privacy regulations (GDPR, CCPA), users have the right to access, rectify, or request the complete deletion of their data at any time.

To request immediate deletion of your data, please visit our dedicated instructions page at User Data Deletion Instructions or email us at support@worksensy.com.

7. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact our Data Protection team: